Client Support

eMail Support

Our support form below is the fastest way to get your enquiry in front of the right team member. 

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eMail Support

Tell us about your problem

support page form

Summary of charges

Not applicable to customers on our support plans:

Services / Billing

From $75 + GST.
All adds, moves, and changes on Telstra accounts, services and billing, for example: Change of lessee, relocation work, billing issues, modifications, and Telstra faults.

Technical Support

Remote from $75 + GST. On-site from $140 + GST per hour.
All adds, moves, changes and tasks requiring a technician to address issues such as: Faulty Telstra lines, faulty equipment not covered by warranty, and faulty infrastructure including cabling, points and racks.

The fastest way to get support

Login to your client portal and lodge a ticket. This way we can respond to your query fully prepared.

If you're not on a support plan yet, pick from the channels below: