Sip Trunk PBX

A cloud-hybrid solutions for medium to larger businesses

Sip Trunking is a VOIP protocol allowing you to host your IP PBX exchange locally, but also extend it to mobiles and other remote devices.

A more modern choice, SIP Trunking is similar to both a traditional analog PBX and a fully cloud-based solution. You will be able to run an enclosed internal network, but also extend it for remote and mobile use.

A common use case for SIP Trunk is a business migrating from an old-school analog PBX. Such a system can be upgraded to work via SIP with a remote provider such as our partner Telstra.

Pros

IP PBX (Sip Trunk) models are resilient and are likely to be supported into the future, unlike purely analog PBX which has an uncertain future. 

Cons

IP PBX solutions are still reliant on the internet so a very good connection is a must for businesses using this model.

Advice

IP PBX offer what purely hosted solutions don’t: an internal phone system that works offline. They offer a solid combination of old and new. But if you just need a few phones or have a lot of remote staff, a hosted solution may be cheaper and better for you. 

What they say

Every one of their technicians have been knowledgeable and assisted us in our phone needs. I couldn’t recommend them highly enough. Neil in particular has been coming to our site for 9+ years and always solves any issues first time around. Also special mention to Adam, the BDM, who is not into a quick sale at all, but gave us an honest and fair appraisal of our phone needs.

PSTN Analog PBX

A fixed line solution for businesses without access to high speed or stable internet.

Traditional business telephone systems, or public switched telephone networks (PSTNs) are analogue systems that run over normal telephone lines.

We will happily help businesses maintain their existing PBX systems, or setup new ones in the rare cases they are a must have. 

For most businesses, IP PBX or even fully hosted solutions make more sense. 

 

Pros

They’re reliable, have stood the test of time, and are what most companies are most comfortable using. If you cannot get good internet at your premises, an analog system will work well.

Cons

It’s difficult to get them repaired or serviced. They lack support for remote connection which is increasingly important.

Advice

These systems are suited to larger companies with the budget to pay for the hardware as well as IT consultants who can service them.