ISDN cut-off date: there’s time

ISDN nearing End of LifeThere’s time to change over

As part of the NBN rollout, soon copper network services will be discontinued by Telstra.

This will happen in stages, giving business time to adjust to the changes.If there are any changes in the NBN rollout schedule, the dates may vary where Cease of Services are applicable.

Type of affected serviceCease of Sale Date for existing servicesDisconnection of service/s. Please refer to the following notes.
Affected Services Type 1:
ISDN, ISDN10/20/30, Frame Relay: including ISDN2 Enhanced, ISDN Dual Node, ISDN Diverse access, ISDN Backup, Argent (including Argent Dedicated, Argent Connect, Argent TAS, Argent Dail), Business IP Frame Relay, Connect IP Frame Relay and Frame Relay used to connect into IPCOIN.
30 June 2018
(Configuration, software and record changes only)
  • For areas that have rollout region Disconnection Date (DD) that falls on or before 30 September 2019, the DD will be 30 September 2019
  • For areas that have a rollout region DD that falls after 30 September 2019, the DD will be as per the rollout region disconnection timetable.

Telstra will communicate these final exit dates and any other information closer to the date. All Geographic regions will be taken off Affected services type 1 by 2022.

What you need to do

As your trusted partner, we’re here to help you make a transition to available alternative solutions.

To make your migration easier, let us do an audit of your services, assess how your business will be affected and we can discuss your migration options.

Once the NBN network becomes available in your area, you’ll need to transfer your services.

Need more information?

If you need us to look at your services and suggest the best option for you post NBN, please call our sales team on 1300 755 615.

See also telstra.com/specialservices

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