Annual Telco Embargo 2020-21 | What You Should Know

Annual Telco Embargo 2020-21 | What You Should Know

End of year is coming, and with it comes the Telco Embargo

As we approach the end of the year, we also approach a period where major Telcos including Telstra stop setting up phone lines over the holiday season. This information is especially important if you’re thinking of moving offices as it makes it doubly important that you contact us well in advance to make sure the new lines get installed before the date of the embargo. With that in mind we have created this page with all the information you need to know for the Telco Embargo this summer.

What does the embargo mean for my business?

The annual Telco embargo is a period (this year, December 14, 2020 to January 14, 2021) during which telecommunications carriers won’t be providing new copper, fibre, nbn, or broadband cabling and connections. Additionally, network reconfigurations, relocations and hardware or software upgrades on their networks won’t be carried out. This is especially important if you are planning on relocating offices and need to set up your internet and phone systems before the deadline.

How do I avoid business interruption or other aversive impacts?

First and foremost, if you’re relocating offices, this information is especially important for you. Make sure you plan ahead and connect any new phone lines, and set up networks before the deadline (again, December 14). It is especially prudent to contact Key Technologies as early as possible to ensure the process is as easy and non-laborious as it can be.

There is likely to be a high volume of orders so it is especially important that you contact us as soon as possible.

Will support services be affected?

Support and maintenance services will thankfully be operating as usual during the embargo period, though you should be mindful of the fact that there will likely be fewer admin and technical staff working during this period (especially Christmas, Boxing Day, and New Year’s Day) so service delays are to be expected.

How will Key Technologies services be affected?

For the most part Key Technologies will be running as usual, although with fewer staff onboard. So make sure to contact us early to get ahead of the curve.

Call us on: 1300 755 615
Or email us: info@keycomm.com.au

How Do You Immunise Your Business from a Virus?

How Do You Immunise Your Business from a Virus?

The recent outbreak and spread of coronavirus has sent shockwaves through world markets and underscores just how interconnected we are in this age of global supply chains and mass travel.

The ASX has shown signs of vulnerability, with major players such as Qantas down as much as 20% since the start of the outbreak, and markets still on edge for further flow-on effects.

So, with travel down, and the supply potentially affected, how much do you need to prepare and make contingency plans for your small business? Major governmental and nongovernment bodies emphasise that the crisis is far from something to panic over, and so far the response and adaptation internationally has been heartening.

Contingency Plans

Examine your supply chain for direct connections to mainland China, and it may be worth considering how to keep things running if those particular elements are cut off or run low in supply. For most of us with businesses directly relying on Chinese supply, that will be an urgent and specific issue to keep track of. But there’s also the indirect effect of a general slowdown affecting your bottom line, efficiency of delivery and cash reserves.

Coronavirus delays

Back to the news. Some products expected in early 2020 have delayed. Companies, including Apple, have been confirming their supply chain has been affected by Coronavirus, affecting all kinds of tech products. Apple has been the first to officially recognise this impact but you can bet they’re not the only ones.

What should you do about it? Keep your products and systems in good shape, and if your depreciation schedule is telling you it’s time to upgrade, don’t throw out the old ones until the new one’s have arrived! If you have any concerns about the health of your system or devices, we’re here to help you get the most out of them.

Lookout for coronavirus phishing scams!

There are also phishing scams a plenty around Coronavirus. Scammers pose as health officials, asking you to log into other sites. Businesses who host their own email and access it via old school IMAP (or even POP!) are vulnerable to such attacks as their spam filters are less powerful than those used by white label email services such as gmail and outlook 365. Talk to us about modernising your email, but in the meantime, rather than clicking a suspicious link, copy and paste it into your browser’s search bar and see if the domain matches the advertised link.

This event – so far – gives us a good opportunity to examine our systems and prepareness for untoward events, while falling short of worst-case scenarios. Use it to stress-test, and let’s hope it all fizzles out soon.

Annual Telco Embargo 2019 | What You Should Know

Annual Telco Embargo 2019 | What You Should Know

Annual Telecommunications Network Embargo

Telecommunications Embargo

It’s that time of the year again for Brisbane Telecommunications

As we approach the end of the year, we also approach a period where major Telcos including Telstra stop setting up phone lines over the holiday season. This information is especially important if you’re thinking of moving offices as it makes it doubly important that you contact us well in advance to give yourself the best chance of having the new lines installed before the date of the embargo. With that in mind we have created this page with all the information you need to know for the Telco Embargo 2019.

Get your orders in before October 25th to minimize the risk of delays!

Please be aware, customers submitting an order after the end of October will likely have to wait until the end of the embargo (plus normal wait times) before their order is finalized.

What does the embargo mean for my business?

The annual Telco embargo is a period (December 13, 2019 to January 6, 2020) during which telecommunications carriers won’t be providing new copper, fibre, nbn, or broadband cabling and connections. Additionally, network reconfigurations, relocations and hardware or software upgrades on their networks won’t be carried out. This is especially important if you are planning on relocating offices and need to set up your internet and phone systems before the deadline.

How do I avoid business interruption or other aversive impacts?

First and foremost, if you’re relocating offices, this information is especially important for you. Make sure you plan ahead and connect any new phone lines, and set up networks before the deadline (again, December 13). It is especially prudent to contact Key Communications as early as possible to ensure the process is as easy and quick as it can be. You may also want to check out our articles on managing phone lines and internet services during the move.
There is likely to be a high volume of orders so it is especially important that you contact us as soon as possible.

Will support services be affected?

Support and maintenance services will thankfully be operating as usual during the embargo period, though you should be mindful of the fact that there will likely be fewer admin and technical staff working during this period (especially Christmas, Boxing Day, and New Year’s Day) so service delays are to be expected.

How will Key Communications services be affected?

For the most part Key Communications will be running as usual, although with fewer staff onboard. So make sure to contact us early to get ahead of the curve.

Call us on: 1300 755 615
Or email us: info@keycomm.com.au

You may also contact us right here:

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ISDN Cut-offs and nbn: How not to get left behind!

ISDN Cut-offs and nbn: How not to get left behind!

Date
30 June 2018Services will not be available for purchase by new customers.
30 June 2018Services will not be available for purchase by existing Telstra customers who already receive the services as at that date. However, such existing customers will continue to be able to make configuration, software and record changes to services for each of the services, as outlined in Required Measure 5(D)).
From 30 September 2019
  • services will be disconnected in areas where the area’s rollout region disconnection date falls on or before 30 September 2019; or
  • for areas in which the rollout region disconnection date falls after 30 September 2019, services will disconnect as per the rollout region disconnection timetable.
By 2022the final exit date for any services that have not been disconnected in accordance with the above will occur by 2022. We shall communicate the date in due course.
New Travel Zones on Telstra Roaming announced

New Travel Zones on Telstra Roaming announced

Telstra updated International Travel Pass zones and pricing to provide better value for Business Customers.

  • Simplified – two  zones instead of three
  • Value – get the benefit of Zone 2’s lower pricing, with all countries previously covered under zone 3 now included
  • Flexible – Passes are still valid for 3, 7, 14 or 30 days with unlimited voice and SMS

Previous Zone

  • Zone 1 – $5/day with 75MB of data per day
  • Zone 2 – $10/day with 75MB of data per day
  • Zone 3 – $15/day with 75MB of data per day
New Zone
  • Zone 1 – $5/day with 75MB of data per day
  • Zone 2 – $10/day with 75MB of data per day

Zone 3 on the previous setting is now included in Zone 2.


Zone 2: Argentina, Austria, Belgium, Brazil, Bulgaria, Brunei, Canada, Chile, China, Croatia, Czech Republic, Denmark, Egypt,
Estonia, Fiji, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan,
Luxembourg, Macedonia, Macau, Malaysia, Mexico, Nauru, Netherlands, New Zealand, Norway, Papua New Guinea,
Phillipines, Poland, Portugal, Romania, Saudi Arabia, Serbia, Singapore, Slovak Rep., Slovenia, South Africa, South
Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, UK, USA, and Vanuatu.


Visit our International Roaming Activation page for more details.

Call our Provisioning Team on 1300 662 209 if you have questions.

Telstra Business – BizEssentials T-Bundle

Telstra Business – BizEssentials T-Bundle

bizessentials telstra business plansExpired

For a limited time:

Bizessentials Telstra business plans

TELSTRA BIZESSENTIALS™ THREE MONTHS FREE ACCESS OFFER
1.This offer commences on 21 July 2015 and ends on 30 September 2015, unless otherwise advised by us.
2.If, on or before 30 September 2015:
a.you take up a new Telstra BizEssentials™ Plan, and either:i.take up a new basic telephone service as the basic telephone service component of your BizEssentials Telstra Businesss Plan and/or a new Telstra Business Broadband service as the Telstra Business Broadband component of your BizEssentials Telstra Business Plan; or
ii.are specifically invited by us to participate in this offer. or

b.you recontract an existing BizEssentials Telstra Businesss Plan and are specifically invited by us to participate in this offer, we will waive the normal minimum monthly charge for your BizEssentials Telstra Businesss Plan for the first three months of your plan (Offer). You must pay all usage charges during that time.

3.If your BizEssentials Telstra Business Plan (or a service forming part of that plan) is cancelled or transferred to a third party you are no longer eligible for the Offer and the new BizEssentials Telstra Businesss Plan holder is also not eligible for the Offer.
4.The Offer is not transferable and cannot be redeemed for cash.
5.The Offer is not compatible with other offers, including other Telstra BizEssentials offers, unless specified by us.
6.These terms must be read together with the terms and conditions of your BizEssentials Telstra Businesss Plan. To the extent of any inconsistency, these terms prevail.

Keycomm nbn compatible phone systems