iPhone 13 – Should Business Users Upgrade?

iPhone 13 – Should Business Users Upgrade?

This year’s iPhone is a refresh, where the design of the iPhone doesn’t change but the focus is instead on features and strengthening components. This year the big changes are improved cameras and bigger, longer lasting batteries.  

If you have an iPhone 12 or even 11 you are probably right for an update this year, unless your iPhone11 battery isn’t really cutting it any more. In case you know you need a new phone this year, get in touch with Eve at provisioning, she’s getting orders sorted for our customers. 

Cameras  

The iPhone’s cameras long have been good enough for most business purposes – outside of hero images or other large formats. So long as you know how to take a photo in the first place, any recentish iPhone will do the job. Because social media images are small, the content and composition of the image is much more important than the device. In many cases photos taken with phones are actually better, as they are more automatic and are easier to get a good result. 

If you enjoy taking photos, you can use your phone and don’t be afraid to share the photos with your audience, they might appreciate the human touch. We live in an age of democratised marketing after all.

The same goes for video – you can get away with using your phone to do anything from basic product videos to quick social media updates. This takes a bit more time and patience than photographs though. Editing your video isn’t even the hardest part – you’ll need to herd your cats into a line. If video is something you already know how to work with, the iPhone 13 is more capable than ever for the same reasons as with photos. If you’re inexperienced with video, the learning curve means is probably not worth investing the money for that purpose.

There’s a lot of talk about the new cinematic mode (‘portrait for video’), which could give your social updates some real pizzazz, if you’re up to the editing process.

Pro Max for Staff and Product Shots

The iPhone13 Pro (and Pro Max) have an additional telephoto lens which saw some big improvements this year. This will be absolutely ideal for product shots and staff portraits. You could easily get away with using this rather than getting a more expensive camera or hiring a photographer. Even with the additional investment on the pro models, this might make the upgrade all the more worth it this year.  

If you go down this route, the camera won’t be your bottleneck, but you’ll have to learn the basics of photography. If this sounds like fun, go for it. If not, maybe this is not a reason to upgrade to a Max and you could consider sticking with your phone for a while longer if it’s not too old, or looking at the standard iPhone 13 or the Mini. 

iPhone 13 Speed  

If all you want is a faster phone, and you have an 11 or 12, upgrading to the iPhone 13 is not likely to get you many perceptible speed increases. It certainly isn’t going to help you run your business faster. But If you have an X or earlier – that’s the phone from 2017, you would definitely feel the difference.  

By the way, if you only watch one video about the iPhone 13, I recommend this one from Max Tech – which hits on many of the topics we introduce here.

iPhone 13 Battery Improvements 

If you have one of these older phones you’ll be most impressed with the extra Battery life of the 13. The iPhone 13 adds 2.5 hours on top of even healthy iPhone 12s. It’s going to run circles around anything from years prior. So if you find yourself having to plug in half way through the day, you’re going to appreciate the extra freedom and flexibility of real all-day battery life.  

Weight & Size

If you think your iPhone is heavy, then the iPhone 13 might not be for you as its actually increased in weight over earlier models. One thing you could do is switch to the mini variant – so long as you don’t use your phone all day and use it mostly for calls. Apple aren’t expected to continue the mini line due to poor sales, so this might be a great year to grab one.  

The iPhone 13 Pro Max, iPhone 13 and iPhone 13 Mini. The Max is almost double the weight of the Mini.

If you do use your phone for more than tasks, investing in the Pro Max might be a good idea, but keep in mind you are really going to notice the weight.

We’re happy to help order your phone and have your business account upgraded. If you’re not sure which to order, Checkout Apple’s comparison page to see the differences between the models in detail, and get in touch with Eve at provisioning, who will be happy get in whichever will work best for you.

Annual Telco Embargo 2020-21 | What You Should Know

Annual Telco Embargo 2020-21 | What You Should Know

End of year is coming, and with it comes the Telco Embargo

As we approach the end of the year, we also approach a period where major Telcos including Telstra stop setting up phone lines over the holiday season. This information is especially important if you’re thinking of moving offices as it makes it doubly important that you contact us well in advance to make sure the new lines get installed before the date of the embargo. With that in mind we have created this page with all the information you need to know for the Telco Embargo this summer.

What does the embargo mean for my business?

The annual Telco embargo is a period (this year, December 14, 2020 to January 14, 2021) during which telecommunications carriers won’t be providing new copper, fibre, nbn, or broadband cabling and connections. Additionally, network reconfigurations, relocations and hardware or software upgrades on their networks won’t be carried out. This is especially important if you are planning on relocating offices and need to set up your internet and phone systems before the deadline.

How do I avoid business interruption or other aversive impacts?

First and foremost, if you’re relocating offices, this information is especially important for you. Make sure you plan ahead and connect any new phone lines, and set up networks before the deadline (again, December 14). It is especially prudent to contact Key Technologies as early as possible to ensure the process is as easy and non-laborious as it can be.

There is likely to be a high volume of orders so it is especially important that you contact us as soon as possible.

Will support services be affected?

Support and maintenance services will thankfully be operating as usual during the embargo period, though you should be mindful of the fact that there will likely be fewer admin and technical staff working during this period (especially Christmas, Boxing Day, and New Year’s Day) so service delays are to be expected.

How will Key Technologies services be affected?

For the most part Key Technologies will be running as usual, although with fewer staff onboard. So make sure to contact us early to get ahead of the curve.

Call us on: 1300 755 615
Or email us: info@keycomm.com.au

Pixel is coming!

Google’s Latest Pixel Smartphones are here!

Google's new Pixel Smartphones are on their way

Here’s how you can pick one up:

A couple of days ago, Google announced the launch of the Pixel 4 and Pixel 4XL. We can confirm that Telstra will be launching these devices on the 24th of October 2019! Further details are below:

Please contact us to pre-order and secure one for yourself! Pre-orders close on the 24th of October 2019 so get in quick!

You can also:

Call us on: 1300 755 615
Or email us: provisioning@keycomm.com.au

Pixel Available

Get them while they’re hot!

Customers can pre-order now so be sure to let us know if you want one soon! Market launch is on the 24th so pre-orders cannot be placed after this date.

Annual Telco Embargo 2019 | What You Should Know

Annual Telco Embargo 2019 | What You Should Know

Annual Telecommunications Network Embargo

Telecommunications Embargo

It’s that time of the year again for Brisbane Telecommunications

As we approach the end of the year, we also approach a period where major Telcos including Telstra stop setting up phone lines over the holiday season. This information is especially important if you’re thinking of moving offices as it makes it doubly important that you contact us well in advance to give yourself the best chance of having the new lines installed before the date of the embargo. With that in mind we have created this page with all the information you need to know for the Telco Embargo 2019.

Get your orders in before October 25th to minimize the risk of delays!

Please be aware, customers submitting an order after the end of October will likely have to wait until the end of the embargo (plus normal wait times) before their order is finalized.

What does the embargo mean for my business?

The annual Telco embargo is a period (December 13, 2019 to January 6, 2020) during which telecommunications carriers won’t be providing new copper, fibre, nbn, or broadband cabling and connections. Additionally, network reconfigurations, relocations and hardware or software upgrades on their networks won’t be carried out. This is especially important if you are planning on relocating offices and need to set up your internet and phone systems before the deadline.

How do I avoid business interruption or other aversive impacts?

First and foremost, if you’re relocating offices, this information is especially important for you. Make sure you plan ahead and connect any new phone lines, and set up networks before the deadline (again, December 13). It is especially prudent to contact Key Technologies as early as possible to ensure the process is as easy and quick as it can be. You may also want to check out our articles on managing phone lines and internet services during the move.
There is likely to be a high volume of orders so it is especially important that you contact us as soon as possible.

Will support services be affected?

Support and maintenance services will thankfully be operating as usual during the embargo period, though you should be mindful of the fact that there will likely be fewer admin and technical staff working during this period (especially Christmas, Boxing Day, and New Year’s Day) so service delays are to be expected.

How will Key Technologies services be affected?

For the most part Key Technologies will be running as usual, although with fewer staff onboard. So make sure to contact us early to get ahead of the curve.

Call us on: 1300 755 615
Or email us: info@keycomm.com.au

You may also contact us right here:

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Spike in NBN Scams: Tips and Tricks

Spike in NBN Scams: Tips and Tricks

IT News: Tips to not Fall Victim to NBN Scams!

IT Support: NBN scam alert

A significant increase in suspected internet connection scams has occurred as of late, with NBN Co. receiving over 100 calls a day from members of the public about such scams. NBN Co. is currently in the process of rolling out the $50 billion network.

For a reliable supplier of NBN compatible phone systems and more, click here!

Calls to NBN’s contact centre have reached 9500 over the last three months, representing a significant increase from 6700 between October 2018 and March 2019. This comes as a sizable portion of the network is being completed ahead of the 2020 ETA. Driving awareness to combat these attacks, NBN Co’s chief security officer addressed the cause for concern by having this to say: “As we close in on the end of the network build, scammers are increasing their efforts to take advantage of the NBN brand as a way to steal people’s personal or financial details and using increasingly sophisticated ways to convince people of their legitimacy”.

What You Need to Know

NBN Co will never make unsolicited calls to seek access to your computer, threaten disconnection, or request personal details

This public awareness campaign will involve NBN Co’s community engagement team, hosting a series of information sessions to help Australians discern, avoid and report scammers. The ACCC has previously warned of social engineering attacks where scammers impersonate NBN Co in calls offering to connect them to the NBN for a low price. In some of these cases, impersonators have tricked users into giving remote access to their computers so that they could steal personal information, install malware and demand payment to fix alleged problems. If you run into someone calling you about the NBN remember this: “As NBN Co is a wholesaler, we will never contact residents or businesses to sell phone or internet services”.

Moreover, NBN Co will never make unsolicited calls or door knock for the purposes of seeking access to a person’s computer, threaten them with disconnection, or request personal details. Despite increasing public awareness, Australians are expected to lose a record amount to scams this year, with the ACCC estimating that projected losses for 2019 will surpass $500 million (an unprecedented figure).”Many people are confident they would never fall for a scam but often it’s this sense of confidence that scammers target,” the ACCC Deputy Chair Delia Rickard states. “People need to update their idea of what a scam is so that we are less vulnerable.”

The Damage

The ACCC reports that investment scams were among the most sophisticated and convincing, with nearly half of the reported cases this year resulting in financial loss. Particularly, cryptocurrency investment scams are a serious cause for concern, with net losses reaching almost $15 million between January and July this year. This represents a significant increase from $6.1 million lost to the same type of scams last year.

You can report any suspected scams you come across here.

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Smartphone Safety

Keeping your phone safe online
IT support Brisbane

IT Support Brisbane: Keeping your smartphone safe online

A vast abundance of information can be found on our phones. Specifically, they hold an inordinate amount of information about ourselves and the way we live our lives. From banking information, location data, eating and shopping habits, correspondence and, with the emergence of smartwear, even our heart rates are accessible on our phones. Some have even compared them to houses based on the detailed information they contain about us. A 2002 study actually found that when people were shown the rooms of other people who they had never met, they could accurately guess the personality traits of that person (all except neuroticism at least).

It begs the question of what a person may figure out about us if they were given access to our phones. For many of us the thought of this may be as scary, if not more so, than that of a stranger seeing the insides of our houses. This is somewhat unsurprising, based on the seemingly endless slew of news headlines highlighting the prevalence of cybercriminals taking peoples’ private information from phones, computers and cloud storage. It is a pretty clear message really, BE SCARED OF WHAT YOUR PHONE COULD DO, but maybe it should be about what your phone could be made to do. Afterall, smartphone safety would probably be a pretty confusing phrase in a world without hackers. This begs the question, how do you make sure your phone isn’t being made to do something you don’t want it to do?

Some tips from our Brisbane IT support team: How to keep your smartphone safe

Well firstly, you’ll never be able to make ‘sure’ of this. Any type of computer is made to be somehow accessible, and people are bound to misuse that access in some way. It’s like driving a car, or owning a house; sometimes cars crash, even when driven by the best drivers, and sometimes houses get broken into, despite having good security. Likewise, there is always a small possibility that your phone will be hacked, or data will be stolen. The trick is to minimise that likelihood, and if a piece of information is too sensitive, don’t keep it on your phone. Luckily, our IT support team have provided some pointers on how to keep your phone safe online. The following 5 pointers could save you a lot of trouble down the road, enjoy:


Smartphone Safety Tips from KeyTech IT Support Brisbane

  1. Adjust your privacy and security settings, or at the very least look at and try to remember them. These settings control what “permisions” apps have on your phone, and what information they have access to. Think of this like the doors inside your house, if you have someone inside like a tradie doing renovations, you’re likely to close any doors that lead into rooms you don’t trust them in. You would, however, leave open the doors they need open in order to complete the work you want them to do.
  2. Set your apps to update over Wi-Fi automatically. Apps that are not up to date become more of a risk, the longer they are not updated. Yes, we all get fed up with updates from time to time, but many times app developers will update their app when a security vulnerability is found so that people on the latest version are safe. There is no protection for old versions of software. It’s like changing your locks if your keys and wallet get lost or stolen. You wouldn’t feel safe if someone out there knew where you lived and how to get in, and it really should not be any different with a smartphone.
  3. Whenever the app or service allows it, try to use 2 factor or multi-factor authentication. Basically, this stops people getting into your account by having them enter a code that displays on your phone or having a notification show up on your phone that asks you to verify the log in request. On mobile apps, it is more likely that the verification will be a text message with a code you can then enter into the app. Thus verifying that your it is your phone (or a phone with your phone number) signing in. This is like having a lock and an alarm with a code at the entrance to your house. You not only have to know something (the password or alarm), you need to have something (the key or phone) in order to gain access, and those notifications to verify requests, like alarms, can tip you off that your password could be at risk.
    • Fun fact, other multi-factor authentication systems can actually go further than this. Some using such features as the pattern of your iris (the colored part of the eye) or facial structure to add a further step of verification. Thus, to access the account, you’d have to know something, have something and be something, making security breaches highly unlikely.
  4. All of our online apps and accounts require passwords, but we all forget these from time to time. We’ve all had to reset a password, generally by sending a link to our email. Just make sure you use a strong password for this email. It should be unique (different from your other passwords), seemingly random (not using easily guessable components like your place of birth, birthday, favourite pet or another well known personal detail), and relatively long (although it is just as good to make it more random and involving special characters, as long as it has around 10 characters minimum).
  5. We’re all human, and naturally we have fallible memories. So if you want to avoid constantly having to reset passwords (and if you’re like me, realising what the old password was because that’s what you tried to set the new one as), using a password manager might be for you. Do bare in mind however that your password manager holds the proverbial “keys to the kingdom” and should be protected accordingly. That means, a long seemingly random password, and 2 factor authentication are good ideas for this. One helpful password manager service that allows 2 factor authentication and helps you create a strong password is called LastPass. I would reccomend it to those who have trouble remembering all their passwords.

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